FAQ
TICKETING FAQ
- Which tickets are available?
This year we offer a variety of unique experiences on top of your GA or VIP ticket. Choose the one which suits you best.
EARLY ACCESS
Beat the crowd and go for an ‘early access’ ticket giving you a chance to explore the venue, set up your spot, and enjoy the exclusive pre-show set. The doors will open at 7:30 PM instead of 9:00 PM.RAVE PIT
Do you like being close to your favorite artist? Select the ‘rave pit’ ticket which gives you access to an exclusive area located behind the DJ.You are able to see an overview of all tickets HERE.
VIP & VIP Premium
Enjoy your night like a true VIP with a dedicated entrance, VIP toilets, access to extra food and beverage options and much more. You might even want to go bigger and go for the ultimate VIP experience with access to the VIP premium lounge and unlimited drinks with various bites.All VIP options will receive a complimentary locker but there is limited availability.
Please note that the VIP decks are less wheelchair-friendly due to the stands/stairs of the venue. Please contact us for more information.
- Where can I find my order / ticket(s)?
You can find your order by going to the confirmation mail received by Paylogic and go to ‘Manage order’. Here you have multiple options such as upgrading, changing the name/personalization and soon resell your ticket(s).
You will receive the (mobile) tickets one day before the event.
Can’t find the confirmation e-mail? No worry, request a new one here.
- Do I need to personalize my tickets and how?
Yes, personalizing your ticket(s) for AMF 2023 is mandatory. Please follow the steps below on how to do so:
- After ordering your tickets, you will receive a confirmation email from Paylogic with a link to the order page. Can’t find the confirmation e-mail? Request a new one here.
- Click on the button "Personalize"
- You can then choose to "claim" or "send" the tickets. If you "claim" the tickets, you put them in your own name. By "sending" you can send the tickets to a friend so that he or she can then put the ticket in their name.
- If you have purchased more than one ticket, please invite your friends to the personalization process by clicking on "invite". It is important that you do not send this link to people who are not part of the order, as this link provides access to the tickets. Remember: ALL your tickets need to be personalized.
- Can I change the e-mail address of my order?
We can’t make this change for you, but our partner Paylogic can. How? Have a look here.
FESTIVAL FAQ
- What time does the event start & end?
Early access tickets
Doors open: 7:30 pm
Special warm-up set: 08:00 pmGA tickets
Doors open: 9:00 pm
- Can I enter anytime or re-enter?
You may enter the event anytime before 5:00AM. Ins & outs are not allowed.
- How do I get there?
The Johan Cruijff ArenA is accessible by public transport (train, metro and bus), car and bike.
Address: Johan Cruijff Boulevard 1, 1101 DL Amsterdam
Check out our AMF MAP
By car
There are parking places available around the venue. In order to ensure your parking spot, you can pre book your parking ticket via OnlineTicket or via ArenaPoort.
By public transport
Station Amsterdam Bijlmer Arena is located next to the venue. From here it's only a few minute walk to the entrance. You can plan your trip using the NS app or 9292.
In order to get you all home safely, extra (and bigger) trains and metros will operating. These are also included in the timetable of NS and 9292.
- Can I see a festival map ahead of time?
Yes. Maps showing stage locations, food, bathrooms, etc. will be available prior to the event on this site and on our social media sites.
- Can I rent a locker?
You can rent a locker at the venue. Store your stuff securely, and keep your mobile phone powered up all weekend long.
- What can I bring with me?
See our complete list of Acceptable and Prohibited Items.
- Will there be a lost & found?
Yes. Lost & Found services will be available at the info stand during and after the event.
- Is the event wheelchair-friendly?
Yes, the event is as good as wheelchair-friendly. However, the VIP decks are not wheelchair-friendly due to the stands/stairs of the venue. Please keep in mind that the access to the Party Pit is by stairs and not accessible for wheelchairs. Please check our accessibility page for more information.
- Will set times get posted in advance?
The timetable is now available via our instagram!
- Does the venue have ATM's?
No, ATMs will not available inside the venue grounds, as AMF is a cashless event.
- What is the camera policy?
Professional photographers need a photo pass when entering. Photo passes are not required for standard cameras that do not have detachable lenses or handheld video devices under 6″. Professional video cameras and selfie sticks longer than 1 meter are not allowed. Normal digital or other cameras (like GoPro cameras) are allowed.
- What kind of ID do I need?
You must present identification to enter the festival. Any government-issued driver’s license, ID card or passport containing a photograph and date of birth are deemed valid. We do not accept expired documents, photocopies or birth certificates.
- What age do I have to be to attend AMF?
AMF is a festival for people of 18 years and older. Everyone attending AMF will be asked to show a valid ID at the entrance. We do not accept photocopies or birth certificates.
- What is the bag policy?
Visitors are allowed to bring a handbag as long as it’s not bigger than the size of an A4 paper (approximately 30x20cm). Any bag bigger than that, for instance backpacks or duffel/weekend bags are not allowed. You can store bigger bags outside at Lockerpoint ArenAPoort or at several NS train stations.
- What is the drug policy?
We have a zero-tolerance policy for drug use and possession. Police officers will be working inside and outside of the event, and all narcotics laws will be strictly enforced. If these rules are not followed, entry to the festival will be denied . Be responsible, and make smart choices.
- Which payment methods will be accepted?
AMF will once again be a Cashless event, so don't forget to bring your payment card(s)! These payment methods will be accepted:
- Maestro
- Bancontract
- V-Pay
- Visa
- Visa Electron
- Mastercard
- American Express
- Apple Pay
- Samsung Pay
- Google Pay
- Diners
- JCB
- Unionpay
- Icard
PRESS FAQ
- How do I apply for Press Accreditation?
For press accreditation for AMF please send an e-mail to press@alda.nl with details of your media.
- What is the camera policy for press?
Bringing professional or semi-professional photographic equipment to this event is not allowed unless agreed upon otherwise by means of an assigned press accreditation. Selfie sticks longer than 1 meter are also not allowed. Normal digital or other cameras (like GoPro cameras) are allowed.
- Where can I find press materials?
Thank you for your interest in covering AMF. You can use the press materials for publication:
If you have any other requests or questions, please contact: press@aldalive.nl